Last updated: July 2026
PRONIXT is operated by Shenzhen Brilliant Forge Technology Co., Ltd. This Privacy Policy explains how we handle information when you visit our website at pronix-tools.com or contact us regarding our products and services.
Information We Collect
We may collect information that you voluntarily provide when contacting us by email, WhatsApp, WeChat, social media, or other communication channels. This may include your name, company name, email address, telephone number, product requirements, drawings, specifications, and other information related to your inquiry.
Our website may also automatically collect limited technical information, such as your IP address, browser type, device type, referring page, and basic website usage data.
How We Use Your Information
We may use the information we receive to:
- Respond to product inquiries and quotation requests.
- Provide technical recommendations and customer support.
- Prepare quotations, drawings, samples, or order information.
- Improve our website, products, and services.
- Maintain business records and comply with applicable legal requirements.
Cookies
Our website may use essential cookies and similar technologies required for website functionality, security, and performance. Additional analytics or advertising cookies may be introduced in the future. Where legally required, appropriate consent options will be provided.
Sharing of Information
We do not sell personal information. Information may be shared with trusted suppliers, machining partners, logistics providers, payment providers, or service providers only when reasonably necessary to respond to your inquiry, fulfill an order, operate the website, or comply with legal obligations.
Data Retention
We retain inquiry and business information only for as long as reasonably necessary for customer service, business administration, legal compliance, and record-keeping purposes.
Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, loss, or disclosure. However, no method of transmission or storage can be guaranteed to be completely secure.
External Links
Our website may contain links to external services such as Facebook, Instagram, LinkedIn, WhatsApp, WeChat, or PDF documents. These third-party services operate under their own privacy policies.
Your Rights
Depending on your location, you may have rights regarding access, correction, deletion, restriction, or objection to the processing of your personal information. You may contact us to submit a request.
Contact Us
For privacy-related questions or requests, please contact:
Shenzhen Brilliant Forge Technology Co., Ltd.
PRONIXT | Precision Tooling Solutions
Email: info@pronix-tools.com
Location: Nanshan District, Shenzhen, China